Costs & Payments

PAYING RENT – Rent is to be paid no less than fortnightly in advance and must be paid directly into our bank account by direct debit, direct deposit or internet banking. Credit card payments can be set up through a company called Rental Rewards. Not only will your rent be automatically deducted from your credit card, thus saving you any inconvenience in remembering to pay your rent or worrying about reference numbers, you will also earn frequent flyer points each time your rent is paid. Please note a fee of 1.76% is incurred for this service. Should you elect not to pay with your credit card and you choose the direct deposit route you will be issued with a deposit book, which will allow you to visit any Branch of ANZ and pay rent directly into our Trust Account. Should you lose your deposit book there will be a $8.00 charge for the issue of a new book. Should you pay via internet transfer or direct debit please note rent cannot be paid directly into our account without a reference appearing. Suitable references are the property’s address, your deposit book number or your surname. Should you deposit funds into our account without such a reference a tracing fee of $10.00 will be charged. There will be $15.00 charge for any payments, which are dishonored.

BONDS – The Rental Bond Authority holds bonds in trust. The purpose of a bond is to guarantee payment of rent to an owner and to allow funds for any repairs, attend to matters the tenant may have overlooked when vacating, or to attend to any damage caused by the tenant. There is no reason why your bond cannot be fully refunded providing you have fulfilled your responsibilities as a tenant.

LATE PAYMENTS – A late payment constitutes a breach of your Tenancy Agreement.  Please ensure that your rent is always in advance so a good reference may be issued at the completion of your tenancy. Advise immediately if there are difficulties. Should you fall into arrears with your rent there are a series of steps we are at liberty to and also obliged to follow. In most cases a reminder phone call  or email will be made. Should you choose to ignore this reminder; a Notice to Remedy Breach will be served. A breach Notice is a blemish on your record and can be disclosed when providing a reference on you. Failure to remedy the breach in full can result in a Notice to Leave (eviction notice) being served.  Repeated breaches are also cause for an eviction notice to be served.